Shipping policy

Our shipping details are as follows:

Free shipping within Australia for purchases totalling over $50.

For all other purchases we charge a flat rate of $15.

You can opt-in for Express Shipping at an additional charge.

We may add extra shipping charges to overly bulky items (like bouldering mats) or reserve them for Click and Collect only. 

Your purchases will be sent via Australia Post using Parcel Post. 

All parcels are "sign on delivery" unless otherwise explicitly requested by the customer. 

Please allow a  2-10 working days for delivery to metropolitan areas. (Subject to availablity).

Mountain Equipment does not make guarantees in regards to Australia Post's shipping times.

Mountain Equipment always endeavours to dispatch orders immediately. However as products may be sourced from different stores and correlated please allow up to 3 days for dispatch. 

*Due to their size, boulder pads (crash pads) incur a freight charge of $20 at checkout for NSW and ACT deliveries and $40 for all other state deliveries. They are sent via Courier service. Click & Collect is free. 

We are not currently shipping internationally.